Ordering from Geartronics

All orders must be paid for in advance and in full. Goods will not be shipped until we receive cleared funds. The only exception to this rule is if credit terms have previously been agreed. The prices quoted are end-user retail prices. Discounts may be available for bona-fide trade customers (who are reselling the product), or to customers purchasing in bulk.

We can accept Visa & MasterCard credit and debit card payments in addition to bank wire transfers and UK cheques. Unfortunately we do not accept American Express credit cards. We are also unable to accept Paypal payments due to their utterly unreasonable terms & conditions and their extremely high fees.

UK credit card transactions are subject to a 2% surcharge. Overseas card transactions are subject to a 2.5% surcharge. There is no surcharge for UK debit card transactions.

Please note: We do not currently have a web shop or on-line ordering facility, so card paying customers must telephone with card details. We apologise for any inconvenience that this may cause.

UK and EU orders are subject to VAT at the current rate (20% as of January 2016). VAT is not payable on export orders (outside of the EU) and for EU customers holding a valid VAT number. Please note that ALL EU VAT numbers are checked for validity, and you will not get away with providing a VAT number from you local high-street store!

Overseas customers wishing to pay via bank transfer must instruct their bank to make the payment in GB Pounds Sterling and not your local currency. The customer is responsible for all bank fees and we reserve the right to impose a levy to cover bank charges.

Shipments outside of the European Union may be subject to local import taxes. Geartronics Ltd. takes no responsibility for any import duties imposed by overseas customs. We cannot falsify customs documentation to avoid import tax being charged on your shipment. This is strictly illegal and puts us in a difficult position, so please don't ask!

UK shipping is by next-dy Interlink Express or Royalmail 'Special Delivery'. International shipping is by either DHL Express or priority airmail service for small items. Full details upon request.